Frequently Asked Questions
Click on a heading to see more information about each topic.
Some programs will require registration or will request you bring your own supplies. You can always ask for more information about a program from a library staff member.
PMRLS is now accepting online credit & debit card payments for account balances of fees and fines on your Georgia PINES library card.
Log into your library account using your library card number and password.
If you have any charges, it will appear in your account summary. Click on your charges and select “Current Charges.”
Choose either “Pay Selected Charges” or “Pay All Charges.” Enter your card information on the next screen.
We are currently unable to accept credit or debit cards at the circulation desk.
If a lost item (that was paid for by the patron) is found and returned within six months of payment (or the current period of time allowed by PINES policy), a refund of the paid replacement value, minus the processing fee and the overdue fines that have accrued, will be given. Refunds cannot be taken from the fine drawer. The Library’s business manager will issue a refund check to the patron via U.S. Mail. The refund check will be payable to the patron on whose record the materials were calculated.
It is up to the library to determine if the item is in an acceptable condition for return. Items that have been damaged and are not in condition to be returned to the collection are not eligible for refund.
If you pay for your lost item online, print out the receipt or have it emailed to you. You must have a receipt to get a refund if you find the item.
The small white sticker on the spine of each book helps us find books on the shelf. The information on the sticker is called a Call Number. The top letter or number on the call number represents the collection for the item.
- B – Biography
- BLURAY – Blu-Ray Movie
- DVD – DVD Movie
- F – Fiction
- GR – Georgia Room (Special Collection)
- J – Juvenile (Children’s)
- If followed by numbers (J 002), it is in children’s nonfiction.
- JGN – Juvenile Graphic Novel
- E – Easy (Picture Books)
- PR – Professional Reference (not available for checkout)
- Y – Young Adult
- If followed by numbers (Y 002), it’s in young adult nonfiction.
- YGN – Young Adult Graphic Novel
- Numbers (000-999) – Nonfiction
The second line on a call number usually represents the author’s last name (in part or the whole name).